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e-Government

As an application domain, e-Government, also known as digital government, online government or transformational government, refers to the use of Information and Communication Technologies (ICT) in government practices to enhance access to and delivery of government information and services to citizens, businesses, employees, other agencies and government entities, and is long recognized as a key strategic tool to enable reforms in the public sector and unlock its potential. In this context, it is well embedded in policies and strategies across the world defining milestones and action plans either at national or cross-country level, and it is closely related in practice to the concept of interoperability, the lack of the latter being the most long lasting and challenging problem for governmental organizations in the process of achieving e-government transformation. Moreover, recently the scope of the domain has been extended so as to include as well the application of the social networking and integration advantages of Web 2.0 in government practices, so as to further enhance their effectiveness.

 

e-Government constitutes a key application domain for the Greek Interoperability Centre, which targets the improvement of the efficiency and effectiveness of public sector organizations processes through the development and promotion of innovative solutions and methodologies that lie within the following individual fields of application:

 

  • e-Government Interoperability Standardization

Apart from being an active member in several interoperability standardization bodies and monitoring European standardization directions and policies, the Greek Interoperability Centre adopts and utilizes in the frame of e-government research activities widely accepted standards and state-of-the-art technologies, contributing thus to e-government interoperability standardization.

 

  • Governmental Services Modelling, Simulation, Transformation and Composition

The centre possesses an extensive background on methodologies for governmental services modeling, integration, simulation, management and transformation.

 

  • Governmental Data Modelling and Integration, Legal Framework Modelling

G.I.C. expertise in this field encompasses domain-specific ontologies (e-government, e-participation, legal, local administration ontologies), targeted databases and repositories for public sector knowledge sharing, organization and management as well as policy and legal digital libraries.

 

  • Governmental Services and Document Registries and Middleware Architectures

 

  • Policy Modelling, Simulation, Visualization and Implementation Support

In this area G.I.C. know-how involves advanced tools and techniques that facilitate policy modeling, simulation and visualization and public service delivery decision making.

 

  • e-Government Information Systems Design and Development

The centre is involved in the design and implementation of e-government information systems at local, national or European level, including Electronic Services Portals, Geographical Information Systems, eParticipation Tools and Middleware Components.

 

  • Future Internet Applications and Systems in Public Administration



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